Rock and Roll T-Shirts dot Com
888.282.3891 x405 (9am - 5pm Monday - Friday CST)
or email us at customerservice@rockandrolltshirts.com

Mailing Address:
Dreamer Media LLC
1414 3rd Avenue South
Nashville TN 37210

DOMESTIC SHIPPING

Shipping charges are based on the contents and destination of your order. To calculate your online shipping charge, please add all desired items to your online shopping cart and proceed to checkout. (You do not enter any credit card information until the shipping method and cost has been selected).

US Domestic orders ship by default through UPS as we have negotiated the best rates and can guarantee delivery. We also offer USPS which take 7-14 business days for delivery. You do have an option to upgrade to UPS 2 Day for an additional charge. All orders with PO/APO/FPO addresses can only be shipped via USPS.

INTERNATIONAL SHIPPING (Including Canada)

Shipping costs for international orders vary based on the contents of your order and the country to which the order is being shipped. To calculate your online shipping charge, please add all desired items to your online shopping cart and proceed to checkout. (You do not enter any credit card information until the shipping method and cost has been selected)

International orders ship via UPS Worldwide by default. UPS Expedited and USPS International Priority are also available. Unfortunately, via USPS we are not provided signature delivery so we can not guarantee deilvery. Due to possible border restrictions, International delivery may sometimes take up to 5 weeks. Please contact customs, or your local postal service as your order may be held for inspection or duites.

* Shipping time frames for each shipping method are estimated.

* We do not accept Cash on Delivery orders.

RETURNS

You may return most new, unopened items sold and fulfilled within 30 days of delivery for a full refund less original shipping and handling costs. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of mailing your return shipment, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Items that are opened or returned more than 30 days after delivery will receive a store credit.

To submit a return - go to the "My Account" page and click on the order the item is in for return under Orders (See Orders.) There you will see a list of any activity you have had in the Los Lonely Boys store. Click on the the date of the order you wish to return, and scroll to the bottom of hte page. You will see a button that says "Request a Return". Follow the instructions there and then mail your request, the item and a copy of your packing slip to our warehouse. The return info is all included on your original packing slip.

EXCHANGES

If you need to exchange an item for a different size, please contact us directly via email or phone.